Frequently Asked Questions
Everything you need to know about your Boardwalk Beads order.
What materials are used in Boardwalk Beads jewelry?
We use a variety of high-quality materials including semi-precious gemstones, glass seed beads, freshwater pearls, and tarnish-resistant metals to ensure your jewelry lasts through every season.
How long will it take for my order to ship?
Standard orders are processed within 1-3 business days. Once shipped, domestic delivery typically takes 3-5 business days depending on your location.
Do you offer international shipping?
Yes, we ship to most countries worldwide! International shipping rates and delivery times are calculated at checkout based on the destination.
What is your return policy?
We want you to love your beads! If you are not satisfied, you can return unworn items in their original packaging within 30 days of delivery for a full refund.
Can I request a custom bead design or size?
We love creating unique pieces! Please contact our support team with your specific requirements, and we will do our best to accommodate your custom request.
How should I care for my beaded jewelry?
To maintain the beauty of your pieces, we recommend avoiding contact with water, perfumes, and lotions. Store your jewelry in a cool, dry place when not in use.